
We offer several types of support and implementation:
Support
- First Class Support
- 24/7 hotline and 1-2 hours email response time
- Free System setup and configuration
- Free on-demand customizations
- Free on-site training
- Standard Support
- Business hours hotline 6-12 hours email response time
- Free System setup and configuration
Implementation
Our products can be implemented on our servers (SaaS) or on yours (on-site):
- SaaS: we host and maintain hardward and software
- Free system upgrades
- Free system backup
- On-site: you host our product within your IT architecture